Terms and Conditions
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Terms and Conditions

Our Terms and Conditions outline the rules and guidelines for using our website and services.

Last Modified: August 27, 2025

THE TERMS AND CONDITIONS

Please read these Terms and Conditions (“Terms”) carefully before using the website operated by C.A.T. Exteriors LLC (the “Service”).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

DEFINITIONS

For the purposes of these Terms and Conditions:

  • Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to C.A.T. Exteriors LLC, located at 1290 N Hancock St STE 102 Anaheim, CA 92807.

  • Country refers to: California, United States.

  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.

  • Service refers to the C.A.T. Exteriors website, accessible from https://site.catexteriors.pro/.

  • You means the individual, company, or other legal entity accessing or using the Service.

NATURE OF THE SERVICE

The Service is provided for informational purposes only. It allows you to learn about our energy efficient home renovation services (including windows, exterior coatings, siding, roofing, HVAC, and patio covers), submit contact forms to request a free consultation, use our online chat widget, and sign up for our newsletter.

This Service does not facilitate any online transactions, purchases, or payments. All business relationships, service agreements, and financial transactions for the provision of services are established through a separate, written contract or agreement entered into between You and the Company.

USER CONDUCT

By using our Service, you agree to the following:

  • You are at least 18 years of age.

  • You will use the Service for lawful purposes only.

  • You will not use the Service to upload, post, or transmit any content that is harmful, threatening, abusive, or otherwise objectionable.

  • You will not attempt to gain unauthorized access to our Service or any related systems.

  • You will not submit any information that is false, inaccurate, or misleading.

INTELLECTUAL PROPERTY

The Service and its original content, features, and functionality are and will remain the exclusive property of C.A.T. Exteriors LLC and its licensors. Our trademarks may not be used in connection with any product or service without the prior written consent of the Company.

The content on the Service, including articles, blog posts, images, videos, and graphics, is a mixture of content owned by the Company, licensed content from third parties, and AI-generated or modified content. All such content is protected by copyright and other intellectual property laws. You may not copy, reproduce, or distribute any content from the Service without express written permission from the Company.

Any partner logos, accreditations, and third-party badges displayed on the Service (e.g., from the BBB, Google, or product manufacturers) are the trademarks of their respective owners and are used with permission or for informational purposes.

DATA COLLECTION AND USE

When you interact with our Service, we may collect various types of information, including, but not limited to:

  • Personal contact information (e.g., first and last name, email, phone number, and address)

  • Technical information (e.g., IP address, browser type, device information)

  • Website usage data collected via cookies and tracking tools like Microsoft Clarity, Google Analytics, Google Tag Manager, etc.

By submitting information through our forms or chat widget, you consent to the collection and use of this data for standard business communications, appointment setting, providing our services, and optimizing our marketing and advertising efforts.

We do not sell or rent your personal information to third parties. However, we do share data with third-party service providers, such as Google, Meta, and our ad agency AudienceX, to manage and optimize our online advertising and marketing campaigns. These service providers are restricted from using your personal information for any purpose other than providing services to the Company.

For more information on how we collect, use, and protect your data, please refer to our Privacy Policy.

USER–GENERATED CONTENT

The Service does not allow for direct user-generated content, such as public comments, reviews, or image uploads by users. While we may feature a review widget that pulls content from third-party platforms like Google, the Company is not responsible for the content of those reviews.

The Service may display images of completed projects taken by our representatives. If a customer is featured in such an image and wishes for it to be removed, they may contact our marketing department at [email protected], and the request will be handled accordingly.

LINKS TO OTHER WEBSITES

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that the Company is not responsible or liable, directly or indirectly, for any damage or loss caused by your use of or reliance on any such content, goods, or services available on or through any third-party websites.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

WARRANTIES AND SERVICE AGREEMENTS

The information provided on this Service regarding our services and products is for marketing purposes only. All terms, conditions, and warranties related to any services provided by the Company, including our lifetime warranty, are outlined in a separate written contract between You and the Company.

For any warranty claims, You must contact us through our preferred channels. To initiate a claim, please send an email to [email protected] with the subject “Warranty Claim” and include your name, contact information, date of service, a description of the issue, and any supporting images or documents. You may also use the contact form on our website located at https://site.catexteriors.pro/contact/.

TERMINATION

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, a breach of these Terms. Upon termination, your right to use the Service will cease immediately.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, C.A.T. Exteriors LLC, its directors, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or other intangible losses, resulting from:

  • Your use of or inability to use the Service.

  • Any conduct or content of any third party on the Service.

  • Any content obtained from the Service.

  • Unauthorized access, use, or alteration of your transmissions or content.

This limitation of liability applies regardless of the legal theory, whether based on warranty, contract, tort (including negligence), or any other legal theory.

"AS IS" AND "AS AVAILABLE" DISCLAIMER

The Service is provided to you “AS IS” and “AS AVAILABLE,” with all faults and defects, without warranty of any kind. The Company disclaims all warranties, whether express, implied, or statutory, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We make no warranty that the Service will meet your requirements, be uninterrupted, error-free, or free of viruses or other harmful components.

GOVERNING LAW AND DISPUTES

The laws of the State of California, United States, shall govern these Terms.

If you have a concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting the Company through our preferred channels.

GENERAL PROVISIONS

  • Severability: If any part of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

  • Waiver: A failure by the Company to enforce any provision of these Terms will not be considered a waiver of our right to enforce that provision.

  • Changes to Terms: We reserve the right to modify or replace these Terms at our sole discretion. We will make reasonable efforts to provide at least 30 days’ notice before any new terms take effect. By continuing to use the Service after the changes are made, you agree to be bound by the revised terms.

CONTACT US

If you have any questions about these Terms, you can contact us:

  • By email: [email protected]

  • By phone: (833) 444-4228

  • By mail: 1290 N Hancock St STE 102 Anaheim, CA 92807

This document is now ready for your legal/compliance person to review.

BUSINESS HOURS

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

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